How to create Repair order


Note: For the creation of a "Repair order" it is necessary that the component be placed on the unserviceable shelf. Check this component's condition in the tab  "Repair shelf".

If there is no component in the tab "Repair shelf", please use the applicable instruction: "How to move component from Store to repair shelf"

1. For the starting process of creation "Repair order" go to the submodule "Components". /images/how_to/Stock/How_to_create_RO_1.png

2. Then go to tab "Repair order".
3. Check that the editor window is opened "Repair Order Editor". It should be filled in.

Note: If the editor "Repair Order Editor" has not been opened, click on the button with a cross.      /images/how_to/Stock/How_to_create_RO_12.png

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4. Enter the shop name where the component will be sent in the field "Shop Code".
5. Enter the store name, where the component will be returned to the field "Ship to Code".
6. Enter the store name where the bill will be paid in the field  "Bill to Code".
7. Enter paid currency for repair in the field "Currency".
8. Enter the shipping company name in the field "Shipping Agent Code".

Note: Repair Order Number(RO) is automatically created without the possibility of change.

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9. Enter your login from Alaskar in the field "Issued by".
10. Click on the button "Add", to add a new "RO" and loading data into the program.
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11. Check that the line with the new RO appears in the RO list of the window "Repair Order". /images/how_to/Stock/How_to_create_RO_5.png

12. For adding necessary components, go to the "RO Items Editor Order". /images/how_to/Stock/How_to_create_RO_6.png

13. Enter the part number of the necessary component in the searching field "P/N" and press the button "Enter" on your keyboard
14. Check that the description of the component is automatically appearing in the field  "Description".

Note: The mandatory field "Unit" will be automatically completed.
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15. Click on the button "Select".
16. Enter the serial number of the necessary component in the searching field "Serial Number" and press the button "Enter" on your keyboard
17. Or select from dropdown list.

Note: Mandatory fields  "Tag Number", "Removal Date", "Reason" will be automatically completed with data from the tab "Repair shelf".
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18. Select the job type for component repair from dropdown list in the field  "Job Code".
19. Click on the button "Add".

Note: The mandatory field "Job Description" will be automatically completed.
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20. Click on the button "Yes", to confirm adding the component to "RO". /images/how_to/Stock/How_to_create_RO_10.png

21. Check that a new line with the selected component is appeared in the window "Repair Order Items". /images/how_to/Stock/How_to_create_RO_11.png

Note: If you need to add the next component to this RO, repeat items from 12 to 20 of this instruction for all the necessary components. For cleaning editor fields, click on the button  "Refresh", on the top editor panel.       /images/how_to/Stock/How_to_create_RO_13.png