How to close Customer Work Order


1. In order to close Customer Work Order, go to the submodule "Customer Work Orders". /images/how_to/Customer WEB Center/How_to_create_customer_WO_1.png

2. Select the required customer work order and click on the corresponding line.

Note: If necessary, use the available filters in the fields:  "A/C Reg.", "A/C Type", "STA" etc.

/images/how_to/Customer WEB Center/How_to_edit_customer_WO_1.png

3. Click on the button "Close" to open the closing editor. /images/how_to/Customer WEB Center/How_to_close_customer_WO_1.png

4. Make sure the close editor is available in the window "Close WO". /images/how_to/Customer WEB Center/How_to_close_customer_WO_2.png

5. Enter the required final actions in the text field "WO Action". /images/how_to/Customer WEB Center/How_to_close_customer_WO_3.png

6. Enter the logbook number in the field "TLog" . /images/how_to/Customer WEB Center/How_to_close_customer_WO_4.png

7. Enter the date of completion of the work order. Click in the field "Compl.Date". /images/how_to/Customer WEB Center/How_to_close_customer_WO_5.png

8. Select the required date from the calendar. /images/how_to/Customer WEB Center/How_to_close_customer_WO_6.png

9. Enter the completion time of the customer work order in the field "Compl.Date". /images/how_to/Customer WEB Center/How_to_close_customer_WO_7.png

10. Enter the man hours spent for performing in the field "Man-Hours". /images/how_to/Customer WEB Center/How_to_close_customer_WO_8.png

11. From the dropdown list, select the specialist who closed the work order in the field "Closed By". /images/how_to/Customer WEB Center/How_to_close_customer_WO_9.png

12. Click on the button "Close" to save the entered data into the program. /images/how_to/Customer WEB Center/How_to_close_customer_WO_10.png

13. Check that the customer order record has disappeared from the window "Customer Work Orders" with status "Opened". /images/how_to/Customer WEB Center/How_to_close_customer_WO_11.png