How to add necessary actions to the troubleshooting card


1. In order to add necessary actions to the troubleshooting card, go to the tab "WBA". /images/how_to/Customer WEB Center/How_to_create_stations_1.png

2. Go to the submodule "Troubleshooting". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_card_1.png

3. Check that the troubleshooting card window has opened and is available in the window "Troubleshooting". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_card_2.png

4. Select the required troubleshooting card from the list in the window "Troubleshooting" and click on the corresponding line. /images/how_to/Customer WEB Center/How_to_add_troubleshooting_program_1.png

5. Click on the button "Edit" to enter the troubleshooting card action adding mode. /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_1.png

6. Check that the troubleshooting card editor has opened and is available in the window "Edit Record". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_2.png

7. Click on the button "Add Action" to start adding actions to the troubleshooting card. /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_3.png

8. Enter the required troubleshooting recommendations in the field "Recommendation". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_4.png

9. Enter the troubleshooting actions performed in the field "Action". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_5.png

10. If necessary, enter the part number of the component to be replaced in the field "P/N in Question". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_6.png

11. If necessary, enter the serial number to be replaced in the field "S/N in Question". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_7.png

12. If necessary, enter the description of the component to be replaced in the field "Description in Question". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_8.png

13. If necessary, enter the part number of the removed component in the field "P/N Out". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_9.png

14. If necessary, enter the serial number of the removed component in the field "S/N Out". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_10.png

15. If necessary, enter a description of the removed component in the field "Description". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_11.png

16. If necessary, enter the part number of the installed component in the field "P/N In". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_12.png

17. If necessary, enter the serial number of the installed component in the field "S/N In". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_13.png

18. If necessary, enter the position of the component to be replaced in the field "Position". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_14.png

19. If the work has not actually been completed, click on the button "Save" to save the entered action data to the troubleshooting card. /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_15.png

20. If the work has actually been fully completed for this action step, click on the button "Close" to close this step in the troubleshooting card. /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_16.png

21. Check the color change to green and the status change to "Closed". /images/how_to/Customer WEB Center/How_to_add_troubleshooting_action_17.png